Using? What extensions do you have installed? Who’s your email provider? WhatĮmail program do you use? If it only happens when you use a specific program – If the problem seems to be internet or mail related, what browser are you Particular piece of hardware, what are the specifications for that The first question? (for example if it only happens when you access a Windows XP? SP2 installed? Windows Vista? How much memory is in your computer?ĭisk space? Free disk space? Anything that might be related to the answer to “Depending on the additional information you provide
When you ask someone a question on the internet, they can’t see yourĬomputer, so you’ll need to indicate just what it is your using. That auto mechanic has the luxury of seeing the car you brought in for
Not enough memory to open explorer.exe software#
Piece of software is causing the problem. Specific program? Can you reproduce it reliably, and if so what are the stepsĪll of that information is attempting to identify if perhaps a specific How’s itīroken? What were you doing when it broke?įor your computer: Were you just sitting there and it popped up on its own?ĭoes it happen only when you do certain things like browse the web or run a Your auto mechanic’s probably going to ask a similar question. What were you doing or trying to do when this happened? The single most important question that I would ask first is That mechanic is going to respond by asking you a bunch of questions. To even begin to have a clue as to what’s going on. Mechanic and saying “something’s broken”. That error message, by itself, is kind of like taking your car to your auto
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